Jewelry Care

Diamond Care

Once you purchase a diamond from The Jewelry Exchange, regular Maintenance is needed to protect your investment. The team and The Jewelry Exchange will provide lifetime inspection and cleaning of your diamond with no charge at all to our customers. To maintain its brilliance, a diamond should be cleaned and inspected regularly, at least every 3 months. It is normal for diamonds to loosen in their settings over time, so it is extremely important to have us inspect the mountings on a regular basis.

Metal Care

When it comes to caring for your metal, it’s important to remember that every metal is different. While little maintenance is needed for durable metals such as tungsten, other metals require some attention.


Gold requires gentle care. Placing your gold jewelry in a solution containing a few drops of ammonia, mild detergent, and warm water will bring back its shine. Rubbing alcohol can be used to remove grease and body oil. Soap film easily builds on the surface of gold, so it’s best to remove your gold jewelry before showering or using household cleaners or chemicals. Chlorine has also been known to weaken gold, causing it to break more easily.


Silver requires a mild soap and water solution for cleaning, allowing the water to bead up, then patting dry with a soft cloth. For more stubborn dirt, use a jewelry cleaner designed for silver use. (If you use silver cleaner, make sure you keep it away from any gems set in the silver.) The highest recommended product to use for removing tarnish from sterling silver jewelry is a silver cloth.


Platinum is the strongest metal but is susceptible to scratches. You can remove build-up with jewelry cleaner or mild soap and water.

Hwy 70 Location

2213 US Hwy 70 SE
Hickory, NC 28602

Hwy 127 Location

2611 N Center Street
Hickory, NC 28601

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